Chat2Desk – chat center for sales and support
By Chat2Desk
Chat2Desk.com chat center lets you deal with messages from WhatsApp™, Instagram™, Viber™, Telegram™, Facebook™ Messenger, your web site on-line chat, e mail messages and Yandex.Dialogs. All managers work with one phone quantity or account.
The service combines totally different features in a single system: chatbot builder, scripts, self-service menu and detailed analytics about all clients. The open API permits integrating chatbots and messengers with accounting, HelpDesk and CRM methods such as amoCRM, Bitrix24, SalesapCRM, Microsoft Dynamics 365, bpm'on-line, GenCRM, Megaplan, 1C Enterprise.
Customers are given 7 days free trial. Online chat and one operator account are completely free.
The app is out there solely after registration at https://chat2desk.com/en/.
Chat2Desk mobile app permits to:
- talk with prospects in chats;
- switch a consumer between operators;
- leave comments to chats;
- view customer cards;
- seek for necessary chats and knowledge inside chats;
- filter the listing of chats.
This cell app helps workers of sales and assist departments reply clients' questions remotely. Also it allows the division managers to watch the staff work quality.
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